Manage Group email delivery to your personal inbox

Manage how you receive emails sent to a group mailbox.  Such messages can be stored in the group mailbox for you to access at your convenience, or can be delivered to your personal inbox.

This article will show you how to “follow” a group mailbox (emails from a group mailbox are delivered to your inbox) or “stop following” a group mailbox (emails from a group mailbox remain in the group inbox, and are not also delivered to your personal inbox)

Instructions

Use Outlook on the Web to manage these settings (works for PC and Mac)

1. Log on to portal.office.com with your SU username and password

2. Open Outlook

3. Expand the Groups menu under your Outlook email folders

4. Select the mailbox you want to manage. On the information banner, click the three-dot menu and select Settings

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5. Under Manage group email, choose whether you want all group emails to arrive in your personal inbox (“follow”) or if some/none should arrive in your inbox (remaining options). In the picture below, the selected option is “receive only replies to you and group events”, which means that you will still receive follow-up replies to emails you’ve sent to the group, and events (like Planner task) that are assigned to you.

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 6. All done! Your changes are saved automatically

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